Tools To Grow A Successful Facebook Group
- Do you have a Facebook group?
- Do you benefit from Facebook Group management tools?
In this article, you’ll discover how Facebook group management tools can help you create a stronger, more interactive Facebook community.
# 1: Turn notifications on
You can get two types of notifications from your Facebook group: notifications about posts (discussions) and notifications about members’ requests. At least one Facebook group administrator or moderator should receive notifications about each, or there should be one person responsible for new discussions and the one responsible for members’ requests.
Staying in top notifications helps you monitor discussions within your group and deal with any of those that do not.
To turn notifications on for new posts, click the Notifications button at the bottom of your collection’s cover photo and turn notifications on for all posts.
Note that this option only lets you know the new posts of the group.
To enable notifications for new members’ requests, click the three-point button below your group’s cover photo and choose the group management option. Click Request notifications on the left and turn on the option to get notified of new members’ requests to join.
Moderators or moderators will now receive the following notification when new members request to join:
# 2: Ask pending questions for qualifying questions
If you want to improve the quality of participation in your Facebook group, make sure that the members who join your group are, in fact, interested in the topic. One way to do this is to ask eligible questions to the waiting members.
You can ask up to 3 questions when people ask to join your group.
To set up a list of questions, click the three-point button below your group’s cover photo and choose Manage group. Select the members’ requests on the left side and click Settings in the top right.
Create up to three questions to ask potential members.
When requests come from new members, you can see answers from potential members to your questions.
# 3: Filter pending member requests
You can take a quick look at member requests and approve members based on a variety of personal information, including demographics, job information, family details, date of joining Facebook, mutual friends, other groups they belong to, and other details shared by Facebook members in general. Use these features to filter or sort members for a faster approval process.
If potential members do not respond to your eligible questions, you can request them for approval.
# 4: Remove the problem members
If you have a problem (such as harassment or spam) with individual members of your group, you can remove them even their previous activity.
Click the three dots button below your group’s cover photo and select Members. You can search for a member by name, click the gear icon next to the member name, and select Remove from the group.
You’ll see additional options like deleting member posts and comments from the last seven days, declining invitations from that member, and banning the member from your entire group.
You can also review the group members that have been reported in the group or report it to Facebook. Click the three-point button below your group’s cover photo and select Manage group. Within reports that have been reported to the administrator, you can view or report to members who have been notified to the administrator by other members, and members that have been reported to Facebook as a violation of our community standards.
From here, you can contact members individually to discuss or remove the status from your group, along with their recent activities.
# 5: Improve detection capability
Recent improvements to group settings include the ability to add a group type to help members know what your group or content type is in your group.
You can also add up to five tags to allow members to see the topics covered by the group.
Localized groups such as local businesses can add sites so that members can find groups in this area.
# 6: Link to your Facebook page or another group
You can link your Facebook page to your Facebook group, allowing you to post in the group and comment on posts as your Facebook page.
This feature is ideal for companies that want to treat the group as a Facebook page rather than as their profile. To do so, select the Facebook page before creating a new post in the group.
Or select your Facebook page before commenting on a post.
The associated Facebook group will also appear on the Facebook page under the Groups tab.
In addition to linking a page, you can link the Facebook group to other groups. Click the 3 dots button below your group’s cover photo and select the Link Existing Group option.
This will eventually allow you to recommend one Facebook group members to join another as a related group. Use the Settings link in the top right corner of the box in your group’s News feed to manage related groups and remove any, if necessary.
Like assigning a username to your Facebook page, you can customize the website address for the Facebook group, which will eventually change your group’s group address from “facebook.com/groups/123456789” to “facebook.com/groups/username”. You can also get a similar email address (firstname.lastname@example.org) that you can use to send posts to the group.
# 7: Schedule Posts
Facebook Group administrators and administrators can schedule posts to appear at frequent times to ensure they reach as many members as possible. In the “Write post” box in the Facebook group, create a share and click the clock icon next to the share button to schedule a future date and time.
To manage scheduled posts, click the three dots button below your group’s cover photo and choose Manage group. Then select the scheduled posts on the left to see all scheduled posts for the Facebook group.
When you click the arrow in the top right corner of the post, you can get the option to post now, reschedule, edit, or delete your post.
# 8: Learn from group insights
If your group has more than 250 members, you can view analytics about your group activities. Click Group statistics in the left sidebar list for your group.
Details of growth
First, you can get a quick look at your group’s growth rate, post-participation, and demographic information for members. Under these numbers, you can see statistics about your group’s growth details. Use the “Growth” drop-down menu to see the total number of members and membership requests within 28 to 60 days.
When you select Engagement details, you can view statistics for discussions within the group, starting with the number of posts over the past 28-60 days, depending on the date range you selected. Analyze this data to determine if your community is losing or gaining momentum.
Then, you’ll see the number of active members in your group, along with normal days of the week, and times of day that members visit and participate in your group.
Use common days and times to schedule appointments to your group to the fullest extent, and when administrators or moderators need to be alerted to new posts and comments.
Then, you can view the top posts within your collection, as well as statistics on the number of comments, likes, and views you’ve received. Click these posts to go directly to those discussions.
Below this list, you’ll find general demographic information about your group members, including age, gender, and location. This data is particularly useful for companies that wish to determine whether the target population sales population belongs to the group.
Last but not least, click the Download details link at the top right of the detailed group view to download a report that covers your statistics over the last 28-60 days.
In the spreadsheet, you can see all of your group statistics for further analysis. These data include:
- Daily numbers (total members, member requests, posts, comments, and feedback on active posts and members)
- Popular days
- Standard times (based on day of week)
- Posts (members, comments, feedback, opinions, and engagement)
- Members Demographics
- Top Contributors
As you can see, Facebook has significantly improved the features of the group administrator to ensure that supervisors and administrators can create a better community.